Returns Policy

Welcome to Meliora Parfums, your premier destination for rare and niche perfume decants! We are dedicated to offering our customers an exclusive selection of high-quality perfume samplers, providing an opportunity to explore unique scents without committing to a full-sized bottle price tag. Our commitment to excellence and customer satisfaction is paramount, and we appreciate your interest in our experttly curated collection.

Customization and Quality Assurance

At Meliora Parfums, each perfume decant is poured and labelled upon sale. We pride ourselves on delivering an individualized experience, pouring each perfume on demand. This bespoke approach ensures that every scent you receive from us is freshly decanted, preserving the chemical integrity and authenticity of the fragrance composition.

No Returns Policy

Due to the unique nature of our products and our on-demand pouring process, we maintain a strict no-returns policy. Once a perfume is decanted into its sampler vial, it cannot be returned or poured back into the original bottle, preventing us from reselling it. This policy is in place to ensure the quality and exclusivity of our products, as well as the trust of our customers.

Exceptions to the No Returns Policy

While we do not accept returns, we stand behind the quality of our products. Should you receive a product that is damaged or incorrect, please contact us within 7 days of receipt. We will require photographic evidence of the issue and will assess each case individually to provide a satisfactory resolution, which may include a replacement or store credit, at our discretion.

Understanding and Acceptance

By making a purchase through Meliora Parfums, you acknowledge and agree to our no-returns policy. We encourage our customers to carefully consider their selections before making a purchase. Our customer service team is available to provide detailed descriptions, scent profiles, and answer any questions you may have to assist in your decision-making process.

Contact Us

Your satisfaction and enjoyment of our rare niche perfumes are of the utmost importance to us. For any inquiries or further clarification on our policies, please do not hesitate to contact us. We are here to ensure your shopping experience is nothing short of exceptional.